Senior Product Manager -Gen AI

仕事内容

OverviewA leading hospitality technology company is seeking a Senior Product Manager – Gen AI to drive the strategy and development of next-generation AI-powered commerce and operational platforms. This role focuses on building AI-native products and agentic commerce capabilities that transform how hotels engage with travelers and manage operations. Company Overviewtripla Co., Ltd. is a hospitality-focused DX company providing AI-powered solutions including booking engines, chatbots, marketing automation tools, and payment platforms. The company supports more than 10,000 hospitality properties across APAC and continues expanding globally with a strong focus on AI innovation and operational transformation. Position SummaryThe Senior Product Manager – Gen AI will lead the strategy, roadmap, and execution of tripla’s GenAI platform and autonomous AI agent initiatives. This role will focus on enabling AI discoverability, building traveler-facing AI experiences, and evolving tripla from a SaaS platform into an Outcome-as-a-Service model powered by intelligent AI agents. What Makes This Role UniqueOpportunity to define the transition from traditional SaaS platforms to AI-driven Agentic Outcome-as-a-Service models Access to a unique hospitality data ecosystem spanning the full guest lifecycle across thousands of hotel properties Direct influence on how hotels compete in an AI-first travel discovery and booking environment Ownership across the full AI product stack including structured data, AI discoverability, protocol implementation, and conversational AI agents Main ResponsibilitiesLead the AI Discoverability (AEO) roadmap to ensure hotel inventory and hospitality data are optimized for AI crawlers and LLM-based discovery platforms Drive implementation of structured data frameworks, schema markup, and AI content syndication strategies Lead Agentic Commerce initiatives including MCP and UCP implementation to improve direct hotel bookings through AI agents such as ChatGPT and Gemini Define and manage the roadmap for traveler-facing AI agents covering trip discovery, trip planning, booking flows, and post-booking engagement Build AI concierge management infrastructure enabling hotel operators to manage operations and guest communication using natural language interactions Collaborate cross-functionally with ML Engineering, Data, Business Development, and Customer Success teams to transform data assets into scalable AI products Balance long-term product vision with hands-on issue investigation, product QA, and operational execution Define success metrics focused on AI discovery share, zero-click conversion, and direct revenue contribution rather than feature delivery alone Qualifications5+ years of product management experience within B2B2C SaaS environments Minimum 2 years of experience working on AI or ML-powered products Strong understanding of AI agent ecosystems, structured data, API design, and protocol integrations such as MCP/UCP Proven ability to balance strategic product vision with hands-on execution and technical collaboration Professional-level English communication skills Preferred QualificationsExperience within hospitality, travel, fintech, or e-commerce industries Japanese language proficiency Experience working with conversational AI, AI commerce, or autonomous agent ecosystems Strong understanding of AI-native product design and user experience strategy Employment TypeFull-time Work StyleHybrid work arrangement combining remote and in-office work Holidays & LeaveSaturdays, Sundays, and national holidays Year-end and New Year holidays (December 29 – January 3) BenefitsCommuting allowance provided according to company policy Full social insurance coverage including employment insurance, health insurance, and pension insurance Work EnvironmentFast-growing global hospitality technology environment Opportunity to shape AI transformation within the travel and hospitality industry Cross-functional collaboration with engineering, AI, and commercial teams High-impact product ownership within a rapidly evolving AI ecosystem

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